Returns & Exchanges
At BOOSTIVA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log into your BOOSTIVA account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and including a copy of your packing slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing